Citadines Zhuankou Wuhan

All the staffs are very courteous and helpful, and room is large. An excellent hotel to stay.

Very clean rooms and comfortable with 2 wash basins, complete facilities. We enjoyed our stay very much

Super friendly and accommodating staff. Ok breakfast. Good location . Just half an hour ride to most of the scenic spots and attractions. Half an hour walk to a large Mall (wanda guanchang) .

Not comfy sofas in the living rooms .

We loved the friendliness of the staff, the convenience of the location, and the cleanliness of the apartment. The swimming pool was fantastic for our kids. And having free breakfast was super convenient.

I stayed for a total of five days. During the first three days, I had a positive experience with the front desk staff and the hotel manager, who were friendly and helpful. The room was comfortable.

However, my experience took a turn when I moved into the long-term rental room. The room's quality was noticeably lower, with mold stains on the bathtub wall. Even though the hotel staff tried to provide alternative options, I found similar issues in other rooms.What surprised me was the sudden increase of 4,000 RMB in the monthly rental price when I decided to stay in my original room. Also, on the fourth day, the middle-aged woman at the front desk displayed a very cold, rude, and indifferent attitude. I'm not sure if her demeanor was related to my decision not to continue with the long-term rental at this hotel.Due to these issues and the unfriendly front desk experience on the fourth day, I chose not to pursue a long-term stay and opted for a different hotel that offered better value and cleaner accommodations. While most of the hotel staff were professional, these problems affected my overall impression of the hotel.

The pictures were certainly relevant about ten or fifteen years ago. Had to change rooms because the first one smelled like someone tried to cover up cigarette smoke with menthol. It was a non-smoking floor. Second room was dirty (sticky tabletops, old spills and trash on floor) and the outlets were loose. Third room was decent. All the rooms were missing the lounge chair and table from the photos. The staff was very nice about taking us to see other rooms to find one we liked. Coffee/espresso machine in the breakfast area was great.They do make hot dry noodles (热干面 re gan mian) upon request.

The booking was for two people, we both came at check in. In the morning we were told there was only one breakfast provided--which was not indicated anywhere on the app when I booked and not mentioned at all when we checked in. They were quick to fix it, though, which was nice. If you don't arrive right at the start of breakfast, it'll be cold--we learned the hard way--nothing is warmed, just cooked and set out. Place is definitely older and much less luxurious-looking than the pictures let on.

The staff, facilities, locationSpecially Wendy was very courteous

Breakfast was decent, though limited. Facilities were excellent.

Pool had just reopened and was cold.

Little far from center, but in business area

Good

very convenient and comfortable

Superb

Exceptional

Exceptional

Exceptional

Superb

Exceptional

Superb